PERSONAL DATA MANAGEMENT POLICY AND COOKIES
Gabrielle Paris is committed to protecting the personal data of its customers and ensuring the highest level of protection. To provide its service, Gabrielle Paris collects personal data from visitors to its www.gabrielle-paris.com website.
The purpose of this section is to explain to customers how Gabrielle Paris uses the personal data they may provide on the site. Gabrielle Paris, as the Data Controller, undertakes to comply with the provisions of Regulation (EU) No. 2016/679 of 27 April 2016 on the protection of personal data (RGPD).
1. WHO COLLECTS PERSONAL DATA?
The company collecting the personal data and implementing the data processing is :
GABRIELLE, a limited liability company with capital of €31,250, registered with the Lille Métropole Trade and Companies Register under number 818 438 590 00015, whose registered office is located at 5 allée des Écuries, 59493 Villeneuve d'Ascq.
2. FOR WHAT NEEDS GABRIELLE PARIS COLLECTS PERSONAL DATA?
Gabrielle Paris is only authorized to use the personal data of its customers if it has a valid legal basis.
Gabrielle Paris must ensure that one or more of the following legal bases are available:
- the execution of a contract (ex: to process and send an order or to open and manage a Gabrielle Paris account), or;
- the performance of a legal obligation (e.g. retention of invoices), or;
- where this is in the legitimate interest of Gabrielle Paris, or;
- When the Customer has given consent to the collection of data.
Gabrielle Paris' legitimate interest must not run counter to the Clients' rights and freedoms. Examples of legitimate interests mentioned in the GDPR include fraud prevention, direct marketing and data sharing within a group of companies.
Gabrielle Paris is required to collect and process the personal data of its customers to perform the following processing:
What operations are carried out on personal data? | What are the justifications? |
- Management of customer account, shopping cart and orders; | -Execution of the contract between a Client and Gabrielle Paris |
- Management of payment transactions; | |
 | |
 | |
- Customer satisfaction management (Collection of customer reviews on products and customer service performance); - Recording of exchanges between customer service and the customer by telephone or chat; for the purpose of improving the service. - Provision of Facebook Connect and Google Connect - Management of site reviews - Customer satisfaction management (collection of customer feedback on products and customer service performance); | - Intérêt légitime de Gabrielle Paris afin d’améliorer la qualité du service |
- Lutte contre la fraude lors du paiement de la commande et gestion des impayés après commande ; | - Execution of the contract between a Client and Gabrielle Paris
|
 |  - Legitimate interest of Gabrielle Paris |
- Sending targeted commercial offers by email, SMS on social networks, on other websites or any other support;Â | - Consent of the customer - Legitimate interest in direct marketing on paper |
 |  - Consent of the customer |
 - Provision of sharing tools on social networks; | |
- Setting up contests and advertising; | Â - Legitimate interest of Gabrielle Paris |
- Sharing information with business partners; | - Execution of the contract between a Client and Gabrielle Paris - Customer consent (for prospecting transactions) |
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3. WHAT DATA DOES GABRIELLE PARIS COLLECT?
The data collected by Gabrielle Paris as part of its activities are as follows:
Name
First name
Email
Date of birth
Geolocation data from the browser
Navigation data from cookies and tags placed on the site
4. WHAT ARE THE DATA RIGHTS?
4.1. WHAT RIGHTS CAN BE EXERCISED?
Each customer whose data has been collected may exercise the following rights:
A right of access to your data
A right of rectification,
A right to object to the processing of your data and to delete your data
A right to object to profiling
A right to restriction of processing,
A right to data portability
The Customer may formulate guidelines for the storage, erasure and communication of his personal data after his death.
When Gabrielle Paris detects a personal data breach that may pose a high risk to the Client’s rights and freedoms, the Client will be informed of the breach as soon as possible. The Customer also has the option to withdraw his consent at any time.
4.2. HOW TO EXERCISE THEM?
These rights may be exercised with the company Gabrielle Paris which collected the personal data as follows:By post, writing to: GABRIELLE PARIS 5 allée des Écuries, 59493 Villeneuve d'Ascq. Email hello@gabrielle-paris.com
The request must indicate, the name, first name, postal address, email, if possible the customer reference.
For a right of access to data, the request must be accompanied by proof of identity. Gabrielle Paris sends a reply within 1 month after exercising the right. In some cases, due to the complexity of the request or the number of requests, this period may be extended by 2 months.These rights may in certain cases be subject to exceptions. In case of non-response or unsatisfactory response, the data subject has the option of referring a complaint to the data protection supervisory authority (the CNIL).
5. TO WHOM IS THE DATA TRANSMITTED?
Your data is transmitted to partners of Gabrielle Paris who can process the data on their behalf (they are recipients) or only for the account and according to the instructions of Gabrielle Paris (they are subcontractors).
The recipients of the data are:
- payment institutions (banks)
- Business partners for marketing purposes. For a list of business partners, click here
Gabrielle Paris also uses subcontractors for the following operations:
- Data hosting;
- secure payment on the website
- Combating fraud;
- Shipping your orders and parcels
- Technical maintenance and development of the website, internal applications and the Gabrielle Paris
information system.
- Collection of customer opinions
- Sewing and retouching at home
- Sending commercial prospecting emails
6. IS THE DATA SENT OUTSIDE THE EU?
For certain operations, personal data may be transmitted to companies located in countries outside the European Union. Prior to the transfer outside the European Union, and in accordance with current regulations, Gabrielle Paris ensures the security of these data transfers.
Transfers outside the European Union may be carried out in the following activities:
Activity |    Country of data destination    |     Supervision of data transfer       |
  Exploitation des données vers les réseaux sociaux   | USA |  Standard contractual clauses |
Data hosting | USA | Â Standard contractual clauses |
 Office suite | USA |  Clauses contractuelles types |
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7. HOW LONG IS THE DATA KEPT?
Gabrielle Paris has determined precise rules concerning the duration of retention of Customers' personal data. In principle, the data are stored for the period necessary to fulfil the purposes for which they were collected.
Unless otherwise required by law, Gabrielle Paris respects the retention periods recommended by the CNIL.
- The retention periods are as follows
- Lead data (person who has never bought) is kept 3 years after the last contact from the prospect
- Customer data is kept for 3 years from the last purchase
- Cookies for audience measurement, targeted advertising and sharing to social networks are deposited on the customer’s terminal for a period of 13 months.
8. DATA ON MINORS UNDER THE AGE OF 16 ARE COLLECTED?
It is necessary to be 16 years old to create an account on the Gabrielle Paris website and make purchases.
As Gabrielle Paris does not collect data on minors under the age of 16, any user under the age of 16 must renounce the creation of an account.
9. WHAT ARE THE RULES FOR COMMERCIAL PROSPECTING?
Gabrielle Paris uses your contact information to send you targeted advertisements, in particular by email, postal mail, sms, on social networks or third-party websites.
Gabrielle Paris complies with the rules laid down by ePrivacy Directive No. 2002/58/EC of 12 July 2002, which provides for the express prior collection of the customer’s consent for the sending of commercial prospecting by electronic means (e-mail or SMS).
Thus, when creating your account on the site, you are expressly asked for your consent to receive the Gabrielle Paris newsletter by email.
Gabrielle Paris will not send you personalized requests by email or sms if you have not consented.
There is an exception when the Customer, without giving his prior consent, can however be approached when he is already a customer of the company Gabrielle Paris and the purpose of prospecting is to offer similar products or services.
In any case, the customer may object to the receipt of such requests by:
- When creating the account, do not check the box related to prospecting;
- For the email, by clicking on the unsubscribe link provided in each email;
- For the sms, by sending an SMS stop to the number indicated in it;
- By contacting customer service.
Gabrielle Paris has the possibility to contact you by phone to offer you offers on products or services. If you do not wish to be solicited, you have the opportunity to register on the list of objections to telephone canvassing available at www.bloctel.gouv.fr
10. DOES GABRIELLE PARIS USE COOKIES, TAGS AND TRACKERS
Information relating to navigation on the site may be stored in "Cookies" files placed on your terminal, subject to the choices you have expressed regarding Cookies and that you can change at any time.
10.1. WHAT IS A COOKIE?
The term cookie encompasses several technologies that allow to perform a navigation tracking or behavioral analysis of the user. These technologies are multiple and constantly evolving. There are in particular, cookies, tag, pixel, Javascript code.
The cookie is a small file that allows to remember the terminal used by the user.
There are two types of cookies:
- first party cookies, deposited by Gabrielle Paris for the purposes of navigation and operation of the site;
- third-party cookies placed by third-party partner companies in order to identify the customer’s interests and send personalized offers or allow the Customer to share content on social networks. These third party cookies are directly managed by the companies that publish them and must also comply with data protection regulations.
The Cookies that Gabrielle Paris uses allow:
- to establish statistics and volumes of attendance and use of the various components of our services. As such, we use audience measurement cookies.
- adapt the presentation of our Site according to the terminal used and the affinities of each Customer;
- store information relating to a form that you have filled out on our Site (registration or access to your account, subscribed service, content of an order basket, etc.);
- allow you to access reserved and personal areas of our Site, such as your account, through identifiers;- implement security measures, for example when you are asked to log into your account again after a certain period of time;
- share information with advertisers on other websites in order to offer you advertisements that are relevant and in line with your interests. As such, we use advertising cookies.
- share information on social networks. As such, we use cookies to share on these networks.
10.3. HOW TO SET THE DEPOSIT OF COOKIES, TAGS AND TRACERS?
In accordance with Directive 2002/58/EC of 12 July 2002, Gabrielle Paris collects your prior consent to the deposit of advertising cookies, audience measurement, personalization and sharing to social networks.
You can choose at any time to express and modify your wishes regarding cookies, by the means described below
10.3.1. Setting up your navigation software
You can configure your browser so that cookies are stored in your terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. You can also configure your browser so that the acceptance or refusal of cookies is offered to you from time to time, before a cookie is likely to be stored in your terminal.
How to exercise your choices, depending on the browser you use?
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will let you know how to change your cookie preferences.
For Internet Explorer™ http://windows.microsoft.com/en/windows-vista/Block-or-allow-cookies ,
For Safari™ http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html ,
For Chrome™ http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647 ,
For Firefox™: http://support.mozilla.org/en/kb/Activer%20and%20d%C3%A9sactiver%20les%20cookies
For Opera™ http://help.opera.com/Windows/10.20/en/cookies.html
10.3.2. Setting cookies with a tool offered by Gabrielle Paris
In order to comply with the regulations, Gabrielle Paris uses a tool allowing the user to set the deposit of cookies when logging on to the website www.gabrielle-paris.com
To access the list of cookies placed on the site and set the deposit, click here
10.3.3. Objection list to manage the storage of cookies
You may also object to the storage of cookies by accessing the website http://www.youronlinechoices.com/en/controler-ses-cookies/.
10.3.4. Third Party Publisher Link
Gabrielle Paris uses sharing cookies to social networks whose users can consult the data protection policy to set cookies:
- Facebook: data usage policy
- Pinterest: data usage policy
- Instagram: data usage policy
- Twitter: data usage policy
Gabrielle Paris uses advertising cookies whose users can consult the data protection policy to set cookies:
- Google Ads: Google advertising solutions settings
- DoubleClick: cookie settings
- Criteo:Â setting cookies
- Wisepops: setting cookies
Gabrielle Paris uses the Google Analytics audience measurement cookie that can be set at ttps://tools.google.com/dlpage/gaoptout? hl=en. 11. DELEGUE À LA PROTECTION DES DONNEES DE GABRIELLE PARIS
Gabrielle Paris has appointed a Data Protection Officer in accordance with the regulations who can be contacted at hello@gabrielle-paris.com